Legal

Shipping & Delivery Policy

Last updated: 8 September 2026

Social Publish AI is a software service delivered entirely over the internet. Nothing is physically shipped, so this page explains what "delivery" means here instead: when your plan starts working after you pay, how you can tell that it has, and what to do if it has not.

1. The short version

Nothing is physically shipped. There is no parcel, no courier, no tracking number and no delivery address.
What you buy is access to the Service, and that access is switched on in your own account.
Delivery is immediate in almost every case — typically within seconds of your payment succeeding.
There are no shipping, handling or delivery charges. The plan price is the whole price.
The Service is delivered worldwide, wherever you can reach the internet.

2. What you actually receive

A paid plan is not a product that arrives. It is a set of capabilities that become available inside the account you are already signed in to.

Your account moves onto the plan you bought, and its limits and features apply straight away.
Everything you had before stays exactly where it is — your connected social accounts, drafts, scheduled posts, media and analytics are untouched by a plan change.
An invoice for the payment appears under Billing in your profile, and can be downloaded at any time.
A confirmation email is sent to the address on your account.

3. When delivery happens

Your plan is activated when our payment provider confirms the payment to us, not at the moment your card or UPI app shows the charge. In practice these are the same few seconds.

Occasionally the provider takes a little longer to send that confirmation — a bank redirect, a retry, or a brief outage on their side. Where that happens, activation follows as soon as the confirmation reaches us, usually within a few minutes and without you doing anything.

Nothing is queued for a working day, a dispatch window or a business hour. There is no such thing here.

4. How to check your plan is active

If you want to confirm it yourself rather than wait for the email:

Sign in and open Billing from your profile menu.
Your current plan is shown at the top of that page, along with the date it renews.
The invoice for the payment you just made appears in the same place.
If the page still shows your old plan, refresh it once — the change is applied on our side, not in your browser.

5. If your plan has not activated

If money has left your account and your plan has not changed after 30 minutes, something has gone wrong and we want to know.

Email [email protected] from the address on your account with the payment reference or the amount and time of the charge. We will either activate the plan or refund the payment in full — you will not be left having paid for something you never received.

A payment that fails outright is never charged, and your account simply stays on the plan it was already on.

6. Renewals

A subscription renews on its own, and delivery of the new period is continuous — your access does not stop and restart. You are not asked to do anything on the renewal date.

If a renewal payment fails, your plan stays active while we retry and email you, so a temporary card problem does not lock you out. Our Cancellation & Refund Policy covers what happens if it still cannot be collected.

7. Where we deliver

The Service is available wherever you have an internet connection and can lawfully use it. There are no shipping zones, no serviceable pincodes and no regions we exclude on delivery grounds.

Some individual social networks restrict which countries their own APIs can be used from. That is a limit set by those platforms rather than by us, and it does not change what you have bought here.

8. Delivery charges

There are none. No shipping fee, no handling fee, no delivery charge, no courier cost — the price shown on the plan is the full amount you pay.

Any taxes that apply are shown separately at checkout and on your invoice before you pay.

9. Changes to this policy

We may update this policy from time to time. The version that applies to any purchase is the one published on this page on the date the payment was taken.

10. Contact us

For anything about activation or access, write to [email protected] and we will reply within 1 working day.

Social Publish AI — Mohite Wasti, Kalamb, Walchandnagar, Pune, Maharashtra 413114, India.